SOLUTIONS

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OVERVIEW

Discover a new way to facilitate your workload.

Ortom8 Managed Service and Managed Service Plus are built on a world leading automation solution. We have packaged the solution, leveraging our extensive knowledge and skills in to a fully managed, cloud-based service. We take care of the management, support, alerting and reporting of your entire Workload Automation solution on your behalf.

We utilise enterprise capabilities delivered in a low-cost SaaS platform that lets you schedule, run and manage day-to-day repetitive workflows and IT processes that are business-critical without compromising your business.

Recognising the challenges of cost management, we have designed the managed service on a fully scalable, flexible, consumption model.

Ortom8 Managed Service includes:

  • Active management and monitoring of your Workload Automation service
  • Ongoing maintenance of the software platform and system upgrades
  • Reviewing workload jobs and their effectiveness to deliver your business outcomes
  • Monthly reporting of workloads
  • Monthly billing of services
  • Regular review of Workload Demand and future requirements
  • 24×7 Support of Platform & Application Support and Management
  • 24×7 Support of Batch Application
  • 3 standard environments (High Availability Production; Pre-Production; and Development environment)
  • Any upgrades (as appropriate), security patches and hotfixes released

Ortom8 Managed Service Plus

includes all the features in the standard service but with the addition of:

  • Running automated scripts on your behalf
  • Proactive alerting
  • Service dashboards
  • Future capacity planning
  • Workload Automation provisioning
  • Mon-Fri 9:00-18:00 Job creation, scheduling & changes – Creation and support of job definitions and scheduling components
  • Batch Monitoring – Proactive notification and action against batch failures
  • 24×7 Support & Monitoring of Customers Batches and Tasks
  • Full reporting on trending, ongoing issues and resolution
  • Service Management process integration
  • Batch Optimisation and Proactive SLA management

Watch our video for a 30 second overview of our Ortom8 Managed Service Solution or talk to our expert team for more detail

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Tangible and sustained benefits to your business, regardless of size and sector.

Consumption based

A true SaaS “pay as you consume” pricing model (price per job) that flexes with your needs

Cost Savings

Managing Workloads in the cloud, freeing up infrastructure, software licences, resources & time

Fully Managed Service

 Support & management of your workloads

Reduced Risks

We manage and monitor your workload, with data retained on customer premise

Enhanced productivity:

99.99% uptime & managed downtime aligned to your requirements

Alerting

Quicker notifications to diagnose and resolve issues

Audit & Compliance

Peace of mind about audit & compliance