24/7 Control-M Extended Support Service
GET A DEMOPeace of Mind For Your Critical Operations
Keeping business-critical systems online 24/7 can be tricky. Luckily, our Extended Support Service is here to take on the late-night tech woes, the early-morning “just a quick reboot,” and every bit of hassle in between.
Why Choose Ortom8 Extended Support?
Your IT department has got enough on its plate already.
Ortom8’s Extended Support Service is like having an extra pair of hands (and brains) on your team. We offer around-the-clock support so you’ll have ultimate peace of mind knowing we’re there when you need us most.
How We Save the Day
- 24/7 Monitoring and Instant Response: Our team watches your Control-M environment like hawks. If something wobbles, we’re on it faster than you can say “Help!”
- Incident Management: When things go pear-shaped, our team jumps in, sorts it out, and keeps the downtime to a minimum – without the fuss.
- Optional Upgrades and Hosting: Let us handle the heavy lifting on upgrades and hosting. That way, you can focus on the more exciting stuff, like strategy and that long overdue cup of tea.
- Ongoing Maintenance: We keep a close eye on your system to make sure it’s as stable and secure as the Fort Knox of Control-M environments.
If you’re ready to find out how you can make system issues someone else’s problem, just get in touch!
You’re Not Just Adding A Service
With Ortom8 in your corner – you’re bringing in a team that’s been there, seen it all, and knows just how to keep the show on the road.
Together, we’ll make sure your critical systems stay up, your stress stay down, and your day stays manageable.
So, you can either buy yourself another stress ball or give us a shout to find out more.
Our Extended Support Options at A Glance
SERVICE | BATCH OPTIMISATION | PLATFORM | SCHEDULING | BATCH MANAGEMENT |
Health Check | Yes | Optional | Yes | Yes |
Schedule Review | Yes | Optional | Yes | Yes |
Reduce Batch Runtime | Yes | Optional | Yes | Yes |
Increase Batch Performance | Yes | Optional | Yes | Yes |
Level 1-3 Extended Support | - | Yes | Yes | Yes |
24x7x365 Availability | - | Yes | Yes | Yes |
Resource Augmentation | - | Yes | Yes | Yes |
Customer Portal | - | Yes | Yes | Yes |
Upgrade Support | - | Yes | Yes | Yes |
Platform Monitoring | - | - | Yes | Yes |
Cloud Hosting | - | - | Optional | Optional |
Batch Monitoring | - | - | Yes | Yes |
Escalation & Call Out | - | - | Yes | Yes |
SLA & Runtime Alerting | - | - | Yes | Yes |
Batch Failure Trending | - | - | Yes | Yes |
Assurance Dashboard | - | - | Optional | Yes |
Licence Monitoring | - | - | Optional | Yes |
Job Scheduling | - | - | - | Yes |
Job Creation | - | - | - | Yes |