Support and Services for BMC Control-M
Get the best from Control-M with Ortom8 expertise – flexible, scalable support across managed services, consulting, upgrades, and day-to-day operations
BMC Control-M expertise, delivered by Ortom8
Control-M is one of the most powerful workload automation tools on the market and Ortom8 ensures you get the very best from it. From implementations and upgrades to a fully managed service, our specialists help you optimise Control-M for today’s business challenges.
Control-M implementation, upgrades and migration
Ortom8 helps you implement, upgrade or migrate to Control-M with minimal disruption, using proven methods to deliver faster rollouts, safer changes, and a smooth handover to your team.
24/7 Managed Service for Control-M
Our Managed Service for Control-M is reliable operational cover without adding headcount, proactive monitoring, ongoing optimisation, resolution of critical issues and SLA-led support to keep your scheduling running smoothly 24/7.
Extended Support Services for Control-M
Flexible access to expert help, ideal when you want to keep Control-M in-house but need responsive support, troubleshooting, and fine-tuning on demand.
Assurance Dashboard
An extra layer of visibility and control across your Control-M estate, helping you validate jobs in real time, strengthen compliance reporting, and troubleshoot issues faster from a single dashboard.
Control-M implementation, upgrades and migration
Smooth, stress-free rollouts
Whether you’re deploying Control-M for the first time, migrating from another platform or upgrading to the latest release, Ortom8 provides the skills and experience to get you there quickly and confidently. We follow proven methodologies to minimise downtime, accelerate delivery, and unlock the latest features.
- Full lifecycle implementation
- Seamless version upgrades
- Best-practice configuration
- Knowledge transfer and training
During the CrowdStrike incident, our team responded quickly to support critical production activity and help restore operational confidence.
24/7 Managed Service for Control-M
Leave the day-to-day to us
Running and maintaining Control-M can be complex and resource-intensive. Ortom8’s Managed Service takes that weight off your shoulders. Our team proactively monitors, troubleshoots, and optimises your environment, giving you peace of mind and freeing your team to focus on strategic work.
- 24/7 monitoring and alerting
- Regular housekeeping and optimisation
- Patch management and upgrades
- SLA-driven performance
Extended Support Services for Control-M
Always-on help, when you need it
Sometimes you don’t need a full managed service, but you do need a trusted partner to call on. Ortom8’s Extended Support Service provides flexible, responsive help to keep your Control-M environment running smoothly.
- On-demand troubleshooting
- Performance tuning and audits
- Expert advice for your in-house team
- Flexible support packages
Assurance Dashboard for Control-M
Strengthening visibility of Control-M estates
When your business runs on Control-M, every job matters. Assurance adds the visibility, control, and peace of mind you need to make sure your automation is always compliant, reliable, and delivering value.
- Single pane of glass to view your entire Control-M estate
- Available on-prem or in cloud
- Real-time validation of Control-M jobs
- Compliance-ready reporting and dashboards
- Faster troubleshooting and proactive issue resolution
Browse by organisation
goal or need
Explore Ortom8’s Control-M services by the goals and challenges that matter most to your organisation. Whether you need support with implementation, upgrades, day-to-day management, estate visibility, SLA performance, or compliance, our specialist services are designed to help you get more value, control, and confidence from your Control-M environment.
BMC Control-M, FAQs
Do you offer Control-M training and upskilling for entire teams?
Yes, we offer BMC certified training courses for different user roles, from beginners through to operators, schedulers, administrators, and advanced users. Courses can also support certification pathways, helping individuals evidence their Control-M knowledge and demonstrate competency in their role.
If your team needs tailored training around specific Control-M facets we can design a hands-on programme tailored to your needs.
Do you offer co-managed or fully managed support?
Our support is flexible and ranges from a full managed service to an extended support service that can flex and fit around your IT team.
Can you help us migrate from an older version of Control-M?
Yes, we support Control-M migrations from legacy environments to newer versions, helping reduce risk, minimise downtime, and ensure existing workflows continue to run smoothly after the move.
Do you provide Control-M upgrade services?
Yes, We can assess your current Control-M setup, plan the upgrade path, test critical workloads, and carry out the upgrade with a focus on stability, compatibility, and business continuity.
Can you implement Control-M for a new environment?
Yes, we design and implement Control-M from the ground up, including architecture, agent configuration, folder and job standards, security, integrations, monitoring, and operational handover.
Why should we use a specialist partner for Control-M services?
A specialist Control-M partner can help you avoid common migration, upgrade, and implementation issues, apply best-practice configuration, improve automation maturity, and ensure your scheduling platform is reliable and scalable.
Ready to transform your automation?
Whatever your starting point, Ortom8 has a solution that fits.
Get in touch to learn how Ortom8 can help your business work smarter, not harder.